This Privacy Policy describes how SleepSmrt (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from e0e2c9-2.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email. - Order information including your name, billing address, shipping address, payment confirmation, email address, phone number. - Account information including your username, password, security questions. - Shopping information including the items you view, put in your cart or add to your wishlist. - Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify. - Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
*Providing Products and Services.* We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
*Marketing and Advertising.* We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
*Security and Fraud Prevention.* We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
*Communicating with You.* We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In the past 12 months, we may have disclosed the following categories of personal information for business purposes:
- Identifiers, such as your name, email address, postal address, and phone number. - Commercial information, such as information related to your transactions with us, including your purchase history and items in your shopping cart. - Internet or other electronic network activity information, such as your browsing history, search history, and information regarding your interaction with our website.
Categories of Third Parties to Whom We Disclose Personal Information
We may disclose your personal information to the following categories of third parties, for the following purposes:
- Vendors, Service Providers, and Consultants: We may share your personal information with third parties that provide business, professional, or technical support functions for us, help us operate our business and our Services, or administer activities on our behalf. - Business Partners: We may share your personal information with business partners to provide you with the products, services, or information that you have requested, and to improve our Site and Services. - Affiliates: We may share your personal information with our corporate affiliates for purposes consistent with this Privacy Policy. - Legal Compliance and Security: We may share your personal information when we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal process, or governmental request; to enforce our terms and conditions, including investigations of potential violations; to detect, prevent, or address fraud, security or technical issues; to protect the rights, property, or safety of us, our users or others; or to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms and conditions.
User-Generated Content
Publicly posted content, such as reviews or comments on our Site, is accessible to anyone, including third parties, and may be indexed by search engines. We cannot control how third parties use such content. Publicly posted content is not secure, and you should not post anything you wish to keep private.
Third-Party Websites and Links
Our Site may contain links to other websites or services that are not owned or controlled by us. This Privacy Policy only applies to information collected by us and our Site. We are not responsible for the privacy and security practices of those other websites or services. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website you visit and any linked services.
Children's Data
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are under 16 years of age, then please do not use or access the Services at any time or in any manner.
Security and Retention
We take the security of your information seriously. We implement security measures to help protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. The criteria we use to determine data retention periods include the length of time personal information is needed for the business purposes described in this Privacy Policy and whether there are legal obligations or contractual obligations to retain the data for a specific period of time.
Your Rights and Choices
You have certain rights and choices regarding our processing of your personal information. To exercise your rights and choices, please contact us at sleepsmrtstore@gmail.com.
Complaints
If you have a privacy complaint, you have the right to lodge a complaint with your local data protection authority or regulator. Please contact us first, and we will do our best to resolve the issue.
International Users
Your personal information may be processed and stored outside your country of residence. The data protection and privacy laws in the country where your personal information is processed may not be equivalent to such laws in your country of residence. By using the Services, you consent to the collection, transfer, use, storage, and disclosure of your personal information as described in this Privacy Policy.
Contact
If you have any questions about this Privacy Policy or your personal information, or if you would like to exercise your rights, please contact us at sleepsmrtstore@gmail.com.
